Privacy policy

1. Who we are

Sagvia is a vehicle utility platform for number-plate scanning, owner messaging, and related services. Contact: contactsagvia@gmail.com.

2. Information we collect

• Account details such as name, email, and/or phone number
• Vehicle details you register (plate number, model)
• Privacy preferences for what finders can see
• Messages and short private call requests about a vehicle
• Images you upload for plate scanning (processed for recognition)
• Basic technical logs needed to run and secure the service

3. How we use information

• To create and verify your account (OTP via email or SMS)
• To look up registered plates and show only privacy-allowed details
• To deliver messages between finders and vehicle owners
• To place short (about 1 minute) private relay calls for Premium owners who enable them — numbers are not shown to either party
• To operate, secure, and improve Sagvia
• To notify you about account or conversation activity

4. Privacy controls

Your name, phone, and related details are private by default. You choose per vehicle whether finders can see your name, phone, or WhatsApp contact. Anyone who finds your plate may still be able to message you through the platform without seeing hidden fields. Premium accounts with a phone number can allow short (about 1 minute) private relay calls. Numbers are not shown to either party.

5. Sharing

We do not sell your personal information. We may share data with:

• Service providers that send email, SMS, or place relayed voice calls (for OTPs and notifications)
• Infrastructure hosts that run the app and database
• Other users, only to the extent your privacy settings allow, or when you send a message
• Authorities if required by law

6. Retention

We keep account, vehicle, and message data while your account is active and as needed for the service. OTP codes expire quickly. You may delete vehicles or messages from your profile; contact us to request account deletion.

7. Security

We use industry-standard practices such as encrypted transport (HTTPS), session cookies, and access controls. No method of transmission or storage is 100% secure; please use a strong contact method you control for login OTPs.

8. Your choices

• Update profile and privacy settings anytime
• Delete vehicles or inbox messages
• Stop using the service and request account deletion

9. Changes

We may update this policy. Continued use of Sagvia after changes means you accept the updated policy. Significant changes may be highlighted in the product.

10. Contact

Questions about privacy: contactsagvia@gmail.com